terms & conditions
GLAM ME UP CLINIC TERMS & CONDITIONS
CANCELLATION POLICY AND REFUNDS
We understand that the need to rearrange or cancel an appointment may arise for a number of reasons.
APPOINTMENTS
If you should need to rearrange you may do so once on the same booking fee and within 30 days of cancellation by giving us no less than 48 hours notice (excluding Sundays, Bank Holiday Monday and other National Holidays). Should you need to rearrange again a non refundable booking fee will be lost and a new booking fee will be payable to secure new appointment. Cancellations are non refundable. Full appointment charge will be applicable with less than 24 hours notice or "no show".
If you are late by more than 20 minutes we will not be able to continue with the appointment and a full price of treatment will be due.
The only time we will consider to waive the fee is in the event of serious or contagious illness or emergency (official proof will be required) or upon our discretion.
Pandemic, war and nature force major -
the fees are non refundable. A new alternative date will be offered when safe to do so.
If you do need to cancel or rearrange your appointment please call us or text us on 07485 121 300. If you text or get an answer phone please leave a clear message stating the following:
• that you wish to cancel
• your full name
• your telephone number
• the date and time of your appointment
• the treatment/s you were booked in for
Non refundable booking fee of £40 is required to secure your appointment if under £500 in value and £100 for the appointment which is above £500 in value. The fee is not transferable.
Consultations are fee.
If you are booking as a model - a full payment is required up front. Your booking as a model is non refundable and non transferable.
We do not issue refunds for our services.
Fees are non refundable and non transferable.
GOODS AND SUPPLIES
Please note, we don’t issue refunds for goods or supplies. You may, however, exchange for a voucher or another product or service to the value. If the product you are exchanging for is more in value, the difference must be covered at the time of exchange.
GENERAL
We do not tolerate abuse, threatening or rude behaviour, violence, verbal or physical, towards other clients, staff or members of public. We reserve the right to cancel your booking and the report the same to relevant authorities should these boundaries be broken. You will not be refunded any fees should this happen.
Thank you for your understanding and cooperation.
TERMS OF WEBSITE USE
This page (together with the documents referred to on it) tells you the terms and conditions (the “Terms and Conditions”) on which you may make use of the www.glammeup.uk website (the “Site” or "Glam Me Up By Keily") whether as a guest or a registered user. Please read these Terms and Conditions carefully before you start to use the Site.
By accessing or using the Site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by the Terms and Conditions.
Glam Me Up By Keily reserves the right to and may change these terms at any time and will post such changes online. Please review these terms regularly to ensure you are aware of any changes as your continued use of www.glammeup.uk after changes are posted means you agree to be legally bound by these terms as updated and/or amended.
LINKS FROM OUR SITE
This Site may contain links to other sites and resources provided by us or by third parties. Such links are provided solely for your use and convenience. The link does not represent any endorsement or recommendation by us and does not mean we have any association with the linked website and we have no control over the contents of those sites provided by third parties and accept no responsibility for them for any loss or damage which may arise from your use of them. Where such sites are provided and operated by us you will be bound by our terms and conditions on such sites.
Any relationship you enter into with these sites is at your own risk and we strongly suggest you read their terms and conditions and privacy policies.
PRIVACY POLICY
Please review our Privacy Policy, which forms a part of these Terms and Conditions and governs your visit to the Site, so that you may understand our privacy practices.
LANGUAGE
This contract shall be concluded in English.
DISCLAIMERS
www.glammeup.uk takes every care possible to ensure that product and treatment descriptions, imagery, awards, associated clinical trials and all other information is correct at time of publication on the site. However, though every effort is made to ensure such accuracy, Glam Me Up does not accept responsibility for errors in content. The site will be kept as up-to-date as possible at all times however if product, treatment, location, results updates have been made since last update on www.glammeup.uk some variations may occur in, although not limited to size, price, description, product results, design, packaging and availability.
Glam Me Up By Keily will do its best to ensure that the website is available and functions correctly at all times, but we make no warranties as to the availability or accessibility of the website, and we will not be liable for any damages, loss, costs or expenses incurred by you as a result of any lack of availability or accessibility of the website.
OUR LIABILITY
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we and other members of our group of companies expressly exclude:
· all conditions, warranties and other terms which might otherwise by implied by statute, common law or the law of equity;
· any liability for direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
· loss of income or revenue;
· loss of business;
· loss of profits or contracts;
· loss of anticipated savings;
· loss of data;
· loss of goodwill;
· wasted management or office time; and for any other loss or damage of any kind, howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
REGISTRATION, PERSONAL DATA AND ONLINE SHOPPING PARTNERS
You guarantee that the personal information which you provide when you register on www.aestheticsbyk.co.uk and its associated sites is true, accurate and current in all respects. See our Privacy Policy regarding the treatment of your personal information.
COPYRIGHT
www.glammeup.uk and its entire content belong to Keily Hartling and affiliates where applicable. including copyright in all of the text, logos, icons, images, graphics, video and audio clips, animations and software yet is not limited to these descriptions should other property appear on the site.
VIRUSES, HACKING AND OTHER OFFENCES
You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach your right to use our site will immediately cease.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or any website linked to it.
COMPLAINTS AND DISPUTES
If you wish to complain about any matter please contact Customer Service on the following number (open 9am - 6pm, Monday to Friday)
+44 (0) 7485 121 300 or email office@glammeup.uk
Your use of this Website shall be governed by English law and the parties hereto submit to the exclusive jurisdiction of the English courts.
ACCEPTING THESE TERMS AND CONDITIONS
Whilst accessing this site, you are agreeing to the Terms and Conditions on the Site. If you act negligently in any of the responsibilities specified in these Terms and Conditions (including our Privacy Policy), you shall be liable for all the losses and damages that this may cause to us and our partners. You acknowledge and agree that these Terms and Conditions, (including our Privacy Policy) constitute the complete and exclusive agreement between us concerning your use of www.glammeup.uk.
If you have any questions regarding these Terms and Conditions, please contact us:
E: office@glammeup.uk
T: +44 (0) 7485 121 300